![]() We understand that and wish to create a satisfying and enjoyable shopping experience for you. Online purchases require flexibility and support. Note:Due to COVID-19, it will be at least two months to make a dress, please prepare your order in advanve.Ĭustomers who want to would like to look at the finished items before shipping, could not accept full refund if they do not like the items, or the customers have to pay 70% amount of the charge if they won't accept the items.Īs we are custom made dresses, not in stock dresses, we do not accept returned dresses that with custom details include color, custom requests as we never resell such returned items to other customers. Please refer to the chart below to check if we ship to your country, if not, please contact us for help.ĭue to the COVID-19, the products sold do not accept returns. Now we support 130+ countries worldwide, we employ the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely, more and more countries will be supported later. You may also log in to "My Order" to check the logistics waybill number, and inquire about the distribution progress based on this number. Shipping Enquiry:Īfter a commodity has been shipped, we will send the "logistics waybill number" to your mailbox. ![]() Boxes and military addresses(APO, FPO) cannot be delivered. All the fees possibly arising out of customs clearance are not covered under the Free Shipping provision.Ĭustomers from Brazil should leave a message to provide us with your 11-digit CPF as your custom needs it. Please understand, however, customs duty is out of our control we can't guarantee any tax fee and will not bear any tax fee. In consideration of our customers' benefit, we are forced to ship your order by regular mail. ![]() We always use the fastest and the most appropriate shipping method that can be tracked online, but the exactly express delivery is determined at random by country. Shipping Method:ĭHL, UPS, TNT, ARMX, etc. If you need the dress before a particular date, please kindly specify it in the order note area when checking out. If there is a rush order, we strongly suggest you contact us before place order to avoid error estimates. We provide rush order service for all products, and will only charge once the rush fee per order, even though there are 2 or more products in one order. If you need the dress before a particular date, please kindly specify it in the order note area when checking out.įree Shipping to the majority of countries worldwide, and we always use the fastest and the most appropriate shipping method that can be tracked online. Shipping time takes for the package to be delivered by the couriers to the major destination, that is various from the different countries. ![]() Tailoring time refers to the time from when your payment is received to when we gather up all the items and pack them.
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